SIMON RAI

Restaurant Manager | F&B Operations Professional

Profile summary

Career highlights

Key skills

Professional experience

• •Coordinated daily office operations and administrative activities to ensure a smooth and efficient workflow.
• •Maintained accurate records, reports, documentation, invoices, and operational files.
• •Liaised with management, employees, clients, and internal departments to ensure effectiveness.
• •Managed office supplies, administrative expenses, procurement requirements, and vendor coordination while supporting cost control initiatives.

• •Oversaw day-to-day restaurant activities, ensuring smooth operations, excellent customer service, and compliance with company standards and hygiene regulations.
• •Recruited, trained, scheduled, and motivated restaurant staff while maintaining teamwork, discipline, and high-performance standards.
• •Handled guest inquiries and complaints professionally, maintaining service quality and creating a positive dining experience to enhance guest satisfaction and loyalty.
• •Monitored sales performance, managed inventory and stock levels, controlled operational costs, and prepared reports to support business growth.

• •Assisted in managing day-to-day restaurant activities, ensuring smooth operations, excellent customer service, and compliance with company standards.
• •Supported staff scheduling, training, supervision, and performance monitoring to maintain a productive and professional work environment.
• •Handled guest inquiries, complaints, and feedback professionally while ensuring guests received a high-quality dining experience.
• •Assisted in monitoring inventory levels, stock ordering, cash handling, and cost control to support operational efficiency and profitability.

• •Supervised daily restaurant operations, ensuring excellent customer service and standards were maintained at all times.
• •Managed, trained, and motivated staff to improve teamwork, productivity, and service efficiency.
• •Monitored inventory and stock levels and restaurant cleanliness while ensuring compliance with hygiene and safety regulations.
• •Handled guest inquiries, complaints, and reservations professionally to maintain guest satisfaction and a positive experience.

• •Supervised and coordinated daily restaurant operations, ensuring excellent customer service and smooth workflow among the service team.
• •Trained, guided, and motivated service staff to maintain high hospitality and service standards.
• •Handled guest inquiries, complaints, and special requests professionally to ensure maximum guest satisfaction.
• •Monitored table reservations, food quality, cleanliness, and overall dining experience while supporting restaurant management in achieving operational targets.

Education

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